Scenario 1 of 120% complete
Domain 1 · Communication & Relational Care

How you talk and connect with people

You visit the person you care for and they say “I'm fine” in a flat voice, avoiding eye contact, and go quiet for the rest of the visit. You have a train to catch in 20 minutes.

What do you do?

Pick the response closest to what you would actually do — not what sounds like the “right” answer.

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